Area Support Manager Midlands (West & East Midlands, Northamptonshire, Bedfordshire, Buckinghamshire, & Norfolk)
· Online staff portal with access to GP services, HasteePay fast cash access, staff discounts and vouchers
· Full training provided
· 28 days holiday based on FT 5 day working week
· Ongoing training and career development after successful probation period (NVQ level 2 and 3 leading to Level 5 Diploma)
Due to company growth and expansion across the UK, Lodge Security are currently recruiting an Area Support Manager to join our Midlands team. If you want a successful career in security, then this is the role for you. This is a fantastic opportunity to join the UK’s oldest family owned specialist security company.
Today, Lodge Service are the UK’s foremost independent security company, leading the way in intelligent, technology-driven security solutions that deliver maximum Return on Investment (ROI) for our clients.
Lodge Security operates in every major city in the UK as well as having staff based in Ireland and across mainland Europe. Lodge Service values its staff and are committed to the continual development of them and see the retention of good officers as one of its main growth strategies for the future.
MUST HAVE A MINIMUM OF 3 YEARS EXPERIENCE IN THE SECURITY INDUSTRY AND HOLD A VALID SIA LICENCE. FULL DRIVING LICENCE AND OWN VEHICLE ESSENTIAL.
50hrs per week (including weekends).
Competitive Salary & Business Expenses.
Company Phone & Laptop.
Self-driven and resilient with a natural ability to communicate.
Have the ability to remain calm and professional whilst working under pressure.
Confident in dealing with all absences, complaints, and staff welfare issues in a timely manner.
Working a minimum of 3 shifts (billable to client) in a flagship store, ensuring operational requirements and service level agreements are met through all aspects of the Security, as well as supporting local stores in the area.
Ensure quality standards are maintained and health & safety procedures are adhered to at all times.
Develop beneficial relationships with clients, Lodge staff, Area Manager, and Regional Manager.
Attend client meetings where necessary, complete daily, weekly, and monthly reports.
Expect a balance of being customer facing, whilst also working with the client and Area Manager in order to carry out the role effectively.
To work closely with the Area Manager and Regional Manager to enhance the Area standards.
Generate new business leads through local knowledge and relationship building.
Support the Area Manager to ensure all contracted hours are met in the Area.
Cover Area Manager days off and holidays.
Conduct schedules (minimum of 4 weeks) and put onto People Hours.
Cover sickness, absence, holidays, and update on People Hours.
Conduct Lodgic:Live welfare visits, & site visits
Support Area Manager with recruitment and hold interviews & recruitment days (when needed).
Support Area Manager with investigations, disciplinary, and appraisals.
Support out of hours and conduct random night visits (where required).
Conduct any other tasks as requested by Area Manager.
Tagged as: N1, N4